Privacy Policy
Last updated: February 8, 2026
At SignUpSpark, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account (name, email address)
- Create or manage events (event details, participant information)
- Sign up for events as a participant (name, email, phone, custom responses)
- Contact our support team
- Subscribe to our newsletter
Automatically Collected Information
When you access our service, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Usage data (pages visited, time spent)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain our service — To operate SignUpSpark and provide you with the features you request
- Communication — To send you confirmations, reminders, and updates about your events
- Improve our service — To analyze usage patterns and enhance user experience
- Security — To detect and prevent fraud, abuse, and security incidents
- Legal compliance — To comply with applicable laws and regulations
4. Your Rights (CCPA/GDPR)
Depending on your location, you may have certain rights regarding your personal information:
California Residents (CCPA)
California residents have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt-out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
European Residents (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal information
- Rectify inaccurate information
- Request erasure ("right to be forgotten")
- Restrict processing of your information
- Data portability
- Object to processing
Exercising Your Rights
To exercise any of these rights, please contact us at privacy@signupspark.app. We will respond within 30 days.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and penetration testing
- Access controls and authentication requirements
- Employee training on data protection
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Account information: Until you delete your account
- Event data: Until the event organizer deletes it
- Usage data: Up to 24 months for analytics purposes
- Backup data: Up to 30 days after deletion
You may request deletion of your data at any time by contacting us.
7. Children's Privacy
SignUpSpark is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending an email notification for material changes
We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@signupspark.app
- Address: SignUpSpark, Inc., Clayton, CA 94517
For California residents: You may also contact the California Attorney General at oag.ca.gov.